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SOLVED

Unlock read-only mode

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Level 1

After sending out a test email in a workflow, the email content then becomes 'locked' and in read-only mode. As a result, I can't make an edits to it without setting up a new workflow and starting again on a new template.

 

How do I switch off read-only mode?

1 Accepted Solution

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Correct answer by
Community Advisor

You won't be able to edit a delivery which has already been sent at this point, you need to make the changes to the template not the delivery.

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Correct answer by
Community Advisor

You won't be able to edit a delivery which has already been sent at this point, you need to make the changes to the template not the delivery.