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Sebastian_Rockw
Sebastian_Rockw
Level 2
January 28, 2021
Solved

Unable to start module from Linux console

  • January 28, 2021
  • 1 reply
  • 1221 views

Hi all,

I'm trying to start the inMail module from Linux console with the following command: nlserver start inMail@myInstanceName -verbose

However, I get the following error:

 

Application server for Adobe Campaign Classic (7.0 19.1 build 9032@efd8a94) of 07/01/2020

Launching task 'inMail@myInstanceName' ('nlserver inMail -verbose -tracefile:inMail@myInstanceName -instance:myInstanceName -detach') in a new process

Critical error: could not launch 'nlserver' with parameters 'inMail -verbose -tracefile:inMail@myInstanceName -instance:myInstanceName -detach' after a fork (errno=2)

Check the path

 

When I start ACC with inMail autoStart set to true in serverConf, the process is starting fine. It's just failing when I want to start it from Linux console.

ACC version is 9032 and hosted on premise.

 

I'm not able to find any information on this anywhere. Can someone give me a hint how to fix this?

 

Thanks and BR

Sebastian

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Best answer by Milan_Vucetic

Hi @sebastian_rockw 

seems some process is leaking memory. To posible idenitfy process try with:

ps --sort -rss -eo rss,pid,command | head

Could you restart on-premise server and try with this command to see if error occurs again? You may try without -verbose as will consume less memory.

Regards,

Milan

 

1 reply

Milan_Vucetic
Milan_VuceticAccepted solution
Level 9
February 1, 2021

Hi @sebastian_rockw 

seems some process is leaking memory. To posible idenitfy process try with:

ps --sort -rss -eo rss,pid,command | head

Could you restart on-premise server and try with this command to see if error occurs again? You may try without -verbose as will consume less memory.

Regards,

Milan

 

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