Unable to reset operator password with api

Forum|Forum|5 years ago
October 22, 2020
3 replies
2960 views

Hello,

I am trying to change an operator password with this JS code :

var resetPassword = NLWS.xtkOperator.ResetPassword("login123", "newpassword");

but I get Method 'ResetPassword' unknown in schema 'xtk:operator'.

Any clue why?

Thank you for your help,

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Best answer by roro_coeur

Using the method HashPassword works :

NLWS.xtkSession.HashPassword("new_password");

And use the value to update the password column in the operator table.

Manoj_Kumar

Community Advisor

Hello @roro_coeur ,

It seems you are trying to run this code via a javascript activity in a workflow.

You don't have administrator access that is why the reset password function is not accessible by your login.

You can check the journal tab for more information. You will see an error which says "XTK-170020 Non authorized access to requested service (right 'admin' needed)."

Operators with admin access can run this code without any issues.

Thanks,

Manoj

Manoj | https://themartech.pro

R

roro_coeurAuthor

Level 3

Hello Mano, I am running the workflow containing the js activity with an admin operator. And I don't get the "Non authorized access to requested service" message.