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Unable to login via client console - error -Cannot load Navigation interface defination

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Level 1

Hi all.,

 

Suddenly I am not able to login into my dev environment getting this new kind of error - please let me know if anyone is familiar with this issue. Cannot Load Navigation interface Defination . from same console I am able to login into PROD instance.

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1 Accepted Solution

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Correct answer by
Employee Advisor

If the soft clear doesn't work try the hard cache clear.  Please see the doc below for the steps:

 

https://docs.adobe.com/content/help/en/campaign-classic/using/getting-started/starting-with-adobe-ca...

 

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2 Replies

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Community Advisor

Hello @mohammedo844240 ,

 

Go to File and Clear local cache and check if this fixes the issue.

 

Thanks,

Manoj


     Manoj
     Find me on LinkedIn

Avatar

Correct answer by
Employee Advisor

If the soft clear doesn't work try the hard cache clear.  Please see the doc below for the steps:

 

https://docs.adobe.com/content/help/en/campaign-classic/using/getting-started/starting-with-adobe-ca...