Unable to login via client console - error -Cannot load Navigation interface defination

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mohammedo844240

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mohammedo844240

mohammedo844240

21-10-2020

Hi all.,

 

Suddenly I am not able to login into my dev environment getting this new kind of error - please let me know if anyone is familiar with this issue. Cannot Load Navigation interface Defination . from same console I am able to login into PROD instance.

M2.jpg

Campaign Classic Clientlib.min.css navigation defination

Accepted Solutions (1)

Accepted Solutions (1)

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craigthonis

Employee

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craigthonis

Employee

craigthonis
Employee

23-10-2020

If the soft clear doesn't work try the hard cache clear.  Please see the doc below for the steps:

 

https://docs.adobe.com/content/help/en/campaign-classic/using/getting-started/starting-with-adobe-ca...

 

Answers (1)

Answers (1)

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_Manoj_Kumar

MVP

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_Manoj_Kumar

MVP

_Manoj_Kumar
MVP

21-10-2020

Hello @mohammedo844240 ,

 

Go to File and Clear local cache and check if this fixes the issue.

 

Thanks,

Manoj