Unable to load targetData in preview using seed address. | Community
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krishnakanthnaguru
July 30, 2020
Solved

Unable to load targetData in preview using seed address.

  • July 30, 2020
  • 2 replies
  • 1649 views

Hello Everyone,

I'm trying to send proof of SMS delivery template. The delivery contains targetData for personalization. So I created a seed address and added relevant additional data.

But when I'm trying to preview the content using seed address, all the targetData personalization fields showing up as undefined.

 

The syntax I used for creating additional data is 

 

 

<targetData> <testData testProductName="xyzProduct" name="Krishna"/> </targetData>

 

 

The syntax I used in the SMS delivery is

 

 

Thank you for purchasing <%= targetData ? targetData.testData.testProductName:"" %> <%= targetData ? targetData.testData.name:"" %>

 

 

The result in the preview tab

 

Thank you for purchasing undefined undefined

 

 

Did anyone else encounter this issue? Can Anyone suggest a workaround or identify any mistake in my syntax?

I'm getting targetData undefined when trying to send the proof as well.

 

Thanks,

Krishna

 

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Best answer by Milan_Vucetic

Hi @krishnakanthnaguru

check this link: seed proofs

Regards,

Milan

2 replies

Milan_Vucetic
Milan_VuceticAccepted solution
Level 9
July 31, 2020

Hi @krishnakanthnaguru

check this link: seed proofs

Regards,

Milan

    K
    krishnakanthnaguruAuthor
    August 7, 2020
    Hey Milan, Thanks for the link provided. I was looking to use actual targetdata added in the seed address. However your answer helped me
    Jonathon_wodnicki
    Community Advisor
    Jonathon_wodnickiCommunity Advisor
    Community Advisor
    August 1, 2020

    Hi,

     

    Your syntax is fine, this looks like a bug in Campaign. Which is weird since it lines up with the example front and center of seed form UI.

    Alt way to preview is to use enrichment(s) to generate arbitrary temp tables to recipients and send to recurring template with same content.

     

    Thanks,

    -Jon

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