Unable to connect Microsoft Dynamics 365 CRM Connector

[nandhakumarp326]

Hi There

We are trying to integrate Adobe campaign classic and Microsoft Dynamics 365 CRM with default connector but unable to connect and getting error as per the attachment.

Note:

Also, after selecting "Microsoft Dynamics 365 CRM Connetor" under External Accounts -> In "Microsoft CRM" section -> I see "Deployment Type: On-Premise | Office 365 | Web API" option in documentation but it is not there in our current instance. And MSD CRM Username & Password is correct as we checked with other instance.

Please help to fix this.

Thanks

Nandhakumar.P

[sameerk93593421 · Accepted solution]

Its may be issue with whitelisting of msdynamics url.. please get it white listed at dobe campaign server

[johnalbert21]

below link follow the instructions to integrate Adobe campaign classic and Microsoft Dynamics 365 CRM 

https://docs.adobe.com/content/help/en/campaign-classic-learn/tutorials/integrating/dynamics365-inte...