Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Tracking URL clicks on mobile delivery in ACC

Avatar

Avatar
Springboard
MVP
Florian_Courgey
MVP

Likes

93 likes

Total Posts

87 posts

Correct Reply

19 solutions
Top badges earned
Springboard
Validate 1
Establish
Contributor
Ignite 1
View profile

Avatar
Springboard
MVP
Florian_Courgey
MVP

Likes

93 likes

Total Posts

87 posts

Correct Reply

19 solutions
Top badges earned
Springboard
Validate 1
Establish
Contributor
Ignite 1
View profile
Florian_Courgey
MVP

04-03-2019

Hi,

We used the documentation How to track personalized links in emails to enable links tracking in our SMS/MMS messages. However, the provided code doesn't work and the delivery fails:

Test 1 with <%@ include file='http://www.google.com' %>

2019-03-04_152227 include file.jpg

error log:

The delivery has failed
XSV-350122 An error occurred and the process has been stopped.
SOP-330011 Error while executing the method 'PrepareTargetImpl' of service 'nms:delivery'.
JST-310008 Failed to process directives '<%@ include' (content smsContent).
DLV-490143 Cannot open file 'http://www.google.com'
JST-310008 Failed to process directives '<%@ include' (content smsContent).
DLV-490143 Cannot open file 'http://www.google.com'

Test 2 with <%@ include url='http://www.google.com' %>

2019-03-04_152445 include url.jpg

Error log:

The delivery has failed
XSV-350122 An error occurred and the process has been stopped.
SOP-330011 Error while executing the method 'PrepareTargetImpl' of service 'nms:delivery'.
JST-310008 Failed to process directives '<%@ include' (content smsContent).
DEL-430001 One of the options 'file,view,form,option,purl' must be found after '<%@ include'.
JST-310008 Failed to process directives '<%@ include' (content smsContent).
DEL-430001 One of the options 'file,view,form,option,purl' must be found after '<%@ include'.

PS: we do have a slightly customized Mobile Delivery form but it doesn't matter here

Any idea?

Thanks

Florian

Accepted Solutions (0)

Answers (0)