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SOLVED

Tracking Tags for Web Apps not recording

ian-k
Level 1
Level 1

Hi

We have a web app that allows users to update some of their details.  I have been trying to set up some reporting on usage set up.

I have added a tracking tag to each of the pages in the app

Screen Shot 2019-11-06 at 8.57.35 am.png

When I visit the app in a browser, I can see the tracking tag in the networks calls

Screen Shot 2019-11-06 at 9.02.01 am.png

However when I look at the reports / Tracking Tag analysis I just get a message saying:

"No tracking data has been saved for this objective over this period."

What could be the cause of this ?

Thanks

Ian

1 Accepted Solution
craigthonis
Correct answer by
Employee
Employee

Hi Ian,

Checking on my end, I'm not seeing any instances of this error anywhere, so it doesn't look like something we've seen previously.

I'd suggest submitting a ticket to Adobe Campaign Support so we can work with you can take a closer look.

Regards,

Craig

View solution in original post

1 Reply
craigthonis
Correct answer by
Employee
Employee

Hi Ian,

Checking on my end, I'm not seeing any instances of this error anywhere, so it doesn't look like something we've seen previously.

I'd suggest submitting a ticket to Adobe Campaign Support so we can work with you can take a closer look.

Regards,

Craig

View solution in original post