Tracking Tags for Web Apps not recording

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ian-k

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ian-k

ian-k

05-11-2019

Hi

We have a web app that allows users to update some of their details.  I have been trying to set up some reporting on usage set up.

I have added a tracking tag to each of the pages in the app

Screen Shot 2019-11-06 at 8.57.35 am.png

When I visit the app in a browser, I can see the tracking tag in the networks calls

Screen Shot 2019-11-06 at 9.02.01 am.png

However when I look at the reports / Tracking Tag analysis I just get a message saying:

"No tracking data has been saved for this objective over this period."

What could be the cause of this ?

Thanks

Ian

Accepted Solutions (1)

Accepted Solutions (1)

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craigthonis

Employee

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craigthonis

Employee

craigthonis
Employee

07-11-2019

Hi Ian,

Checking on my end, I'm not seeing any instances of this error anywhere, so it doesn't look like something we've seen previously.

I'd suggest submitting a ticket to Adobe Campaign Support so we can work with you can take a closer look.

Regards,

Craig

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