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Tracking email unsubscription

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Milan_Vucetic
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Milan_Vucetic
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31-01-2020

Hi,

 

Tracking indicators report is not showing clicks on opt-out link for some email deliveries.

milanv69354962_0-1580468293648.png

If we check another report URLs and click streams we can see this number.

Report is reading this value from [indicators/@optOut] and value inside is really set to 0.

 

Tried to recompute delivery tracking but numbers are not shown.

 

Any idea how to recompute this value?

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wodnicki
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wodnicki
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31-01-2020

Hi,

 

Add _type="optout" to your opt-out links.

 

Thanks,

-Jon

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