Tracking email unsubscription

Avatar

Avatar
Contributor
MVP
Milan_Vucetic
MVP

Likes

166 likes

Total Posts

384 posts

Correct reply

135 solutions
Top badges earned
Contributor
Springboard
Shape 1
Validate 25
Validate 10
View profile

Avatar
Contributor
MVP
Milan_Vucetic
MVP

Likes

166 likes

Total Posts

384 posts

Correct reply

135 solutions
Top badges earned
Contributor
Springboard
Shape 1
Validate 25
Validate 10
View profile
Milan_Vucetic
MVP

31-01-2020

Hi,

 

Tracking indicators report is not showing clicks on opt-out link for some email deliveries.

milanv69354962_0-1580468293648.png

If we check another report URLs and click streams we can see this number.

Report is reading this value from [indicators/@optOut] and value inside is really set to 0.

 

Tried to recompute delivery tracking but numbers are not shown.

 

Any idea how to recompute this value?

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Establish
MVP
wodnicki
MVP

Likes

977 likes

Total Posts

1,096 posts

Correct reply

516 solutions
Top badges earned
Establish
Affirm 500
Contributor
Shape 1
Give Back 100
View profile

Avatar
Establish
MVP
wodnicki
MVP

Likes

977 likes

Total Posts

1,096 posts

Correct reply

516 solutions
Top badges earned
Establish
Affirm 500
Contributor
Shape 1
Give Back 100
View profile
wodnicki
MVP

31-01-2020

Hi,

 

Add _type="optout" to your opt-out links.

 

Thanks,

-Jon

Answers (0)