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Trace Viewer and Campaign Client

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Darren_Bowers
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Darren_Bowers
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23-03-2020

Has anyone got the how-to on using Trace Viewer to debug the Campaign Client SOAP calls?

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Milan_Vucetic
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Milan_Vucetic
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24-03-2020

Hi @Darren_Bowers ,

 

check Fiddler instead of Trace View. It should access traffic behind HTTPS but I haven't tried.

https://helpx.adobe.com/campaign/kb/soap-traffic-fiddler.html

 

Regards,

Milan

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Darren_Bowers
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06-04-2020

The lost instructions on how to make TraceViewer work are below.

Note: to get the application, just download any version of the server and unzip it locally. It doesnt have to come from the actual server.

1.) Open TraceView application under <Server-Installation-Directory>\bin\tools --> traceview.exe
2.) Now go to the Campaign client instance where you are working and press "Shift + F3"
3.) Perform any activity on the instance.
4.) Now go back to TraceView tool and you'll see the SOAP data coming in.
Be aware TraceViewer app is in français only, but a quick google translate will tell you what the options are