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There is a way of creating OTP on SMS Deliveries to verify identities among recipients?

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andregonzalez
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andregonzalez
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13-05-2021

Hi!v Do you know if there is a native option to include One-Time-Passwords or tokens in SMS deliveries? I am looking to verify my recipients' identity as I don't always receive the correct contact info of my clients, and I'd like to know for sure that I'm addressing the correct person before continuing sending them communications.

 

I've done some research and I might do it with some third-party options.

 

Thanks in advance!

API soap identity OTP token

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Milan_Vucetic
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Milan_Vucetic
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16-05-2021

Hello @andregonzalez 

there is not such solution by default. However, you can create custom web service on Adobe Campaign and call it internaly (AC calling AC) to obtain personalized token and include it in delivery for non-confirmed numbers. Of course, this requires advanced knowledge of Adobe Campaign.

Regards,

Milan

 

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