Target Mapping Access Issue

Avatar

Avatar

nikhilgupta86

Avatar

nikhilgupta86

nikhilgupta86

25-03-2019

Hi All,

I have created an operator group with below-named rights, but when I created an operator with this group and tried to send a delivery. When I am trying to select the targeting mapping I am getting the below error, can you please suggest what other access is required to select the target mapping. Can someone please help.

1718476_pastedImage_0.png

1718477_pastedImage_1.png

1718501_pastedImage_2.png

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar

nikhilgupta86

Avatar

nikhilgupta86

nikhilgupta86

28-03-2019

I found the issue, there were some invalid entries in the Target Mapping folder which were causing the issue, I removed the invalid target mapping which resolved the issue. I can access the target mapping now.

Answers (5)

Answers (5)

Avatar

Avatar

Venu_Reddy

MVP

Avatar

Venu_Reddy

MVP

Venu_Reddy
MVP

25-03-2019

It will work post addition of the DELIVERY OPERATOR security group. I tried in my instance and it is working fine.

Delivery operator is available under Operator groups (in Administration Folder).

Regards,

venu

Avatar

Avatar

Venu_Reddy

MVP

Avatar

Venu_Reddy

MVP

Venu_Reddy
MVP

25-03-2019

Hello,

Add the Delivery operator group and try it again.

Click here for more details: Access Rights Matrix

Regards,

Venu

Avatar

Avatar

ramon_bisswange

Employee

Avatar

ramon_bisswange

Employee

ramon_bisswange
Employee

25-03-2019

Target mappings are at following location:

System => Administration => Campaign Management => Target Mappings

The access to this folder is restricted, so you may have to give your group some permissions on this folder to get the listing done.

Avatar

Avatar

nikhilgupta86

Avatar

nikhilgupta86

nikhilgupta86

25-03-2019

Still getting the same error.

Avatar

Avatar

nikhilgupta86

Avatar

nikhilgupta86

nikhilgupta86

25-03-2019

Tried the same, but still getting the error.