Sub domain delegation CNAME

[#1]

Hello everyone,

We are delegating our subdomain to Adobe, anyone knows how to find Clientname and _domainkey?

# DKIM signature of outgoing emails
Clientname._domainkey.subdomain.com CNAME Clientname._domainkey.subdomain.com.cname.campaign.adobe.com.
_domainkey.subdomain.com CNAME _domainkey.subdomain.com.cname.campaign.adobe.com.

[1982luca · Accepted solution]

Hi @1982luca - your client name is usually visible after the "@" symbol in the URL when you log on to Experience Cloud instance. e.g.

_domainkey isn't really replaced with anything, but the other values for subdomain.com etc on either side of the CNAME are replaced with your provisioned sending domain. So if your client name is mycompany and your sending domain is e.g. ecomms.mydomain.co.nz then:

mycompany._domainkey.ecomms.mydomain.co.nz CNAME _domainkey.ecomms.mydomain.co.nz
_domainkey.ecomms.mydomain.co.nz TXT "v=DKIM1; k=rsa;" "p=...."

Cheers

Darren

[1982luca · Accepted solution]

Hi Darren, we are installing AC hybrid solution. I dont have web access as ACS.

[1982luca · Accepted solution]

How can I find this client Name(your company)?

[Darren_Bowers · Accepted solution]

I would talk to your Adobe rep or your partner that is assisting you with the installation. They should help you locate your Client name