Split with multiple conditions complement reasons

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gunnark17854189

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gunnark17854189

gunnark17854189

16-09-2020

Hello everybody,

Is there a smart way to find the reasons why the recipient was kicked out of a split with multiple conditions at Adobe Campaign Classic?

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ParthaSarathy

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ParthaSarathy

ParthaSarathy

21-09-2020

Hi @gunnark17854189
As per you screenshot, the filtering condition in split activity is [email is not empty] AND [last name is not empty] AND [phone is empty].
Result is 6, and complement record is around 30K. This might be because those 30K records might failed to satisfy any one of your above filtering condition.
 
If you wants to display those records in your complement's transition arrow, right click the arrow > display the target list and configure the list with @email, @lastName and @phone. You can analyse why this records came in this complement.
Another way is, open query activity > add data > add @email, @lastName and @phone. Run the workflow. Right click the Split complement's arrow > display the target list. You can analyse why this records came in this complement.
 
Regards,
ParthaSarathy S