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SOAP Error: SOP-330023

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ryanbcg7
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ryanbcg7
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09-04-2019

We are getting an error during a SOAP call, SOP-330023 and part of that error is "You don't have the required rights to view the detail." We have tried this with several users, all of which have full admin rights across the entire instance. Has anyone encountered this before?

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Venu_Reddy
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Venu_Reddy
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09-04-2019

Hi ryanbcg7​,

I think there is an issue with your payload.

Can you try with your own ID/Password (administrator) and may be it will work.

You should not be passing in userid/password in the sessiontoken element, this should be a long string hashed token that is generated by running the logon operation in the sessionMethodSoap.

Here is an example logon operation payload.

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">

<soap:Header xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">

</soap:Header>

<soapenv:Body xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">

<urn:Logon xmlns:urn="urn:xtk:session">

    <urn:sessiontoken></urn:sessiontoken>

    <urn:strLogin>your_user_name_here</urn:strLogin>

    <urn:strPassword>your_password_here</urn:strPassword>

    <urn:elemParameters>

        <AnyElement/>

    </urn:elemParameters>

</urn:Logon>

</soapenv:Body>

</soapenv:Envelope>

Regards,

Venu

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Venu_Reddy
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09-04-2019

Hi ryanbcg7​,

Please check this similar thread and hope it helps you to resolve this issue:

Error in making SOAP call from SOAP UI to Adobe Campagn

Regards,

Venu

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ryanbcg7
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09-04-2019

1729657_pastedImage_0.png

The user who performed this task added their IP address to the security zones as well.

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ryanbcg7
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09-04-2019

We are still getting an error that we don't have rights to do this, which is really confusing since the accounts we're signed in with have full admin rights. Do we need to explicitly assign the users permission to the folder?