Hi, I am trying to understand why approximately one third of the messages are marked with "number of processed records=0" (in the nms:deliveryLogStats table). There are 40 duplicate telephone numbers that are removed. I am quite sure that all the 15k messages has been sent, since the logs of our SMS service provider says so. What script could be triggering the insertion of zero-values?
deliveryLogStats where number of processed records=1:
deliveryLogStats where number of processed records=0:
Hi @lukkyluke you can try going to the delivery in the delivery folder, right-click, Actions -> Recompute delivery and tracking indicators. I have seen SMS campaigns get out of whack with stats after a while and this seems to fix it.