Expand my Community achievements bar.

Announcing the launch of new sub-community for Campaign Web UI to cater specifically to the needs of Campaign Web UI users!
SOLVED

SMS Content Tab missing

Avatar

Level 4

Hi Adobe team,

I am trying to setup sms campaigns in adobe campaign classic. I followed the documentations and set up the external accounts as well by entering the relevant fields provided by the sms vendor.

I duplicated the default sms template and setup the routing properly.

When i create a new delivery and select the sms template, I am not finding any tab to enter the sms content. Please help me fix this.

please refer to the screenshot .sms.JPG

Best regards,

Imran

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

Hi,

The OOTB SMS template has delivery mode set to External. You can either change it to Bulk delivery using mass update, or create a new template, which will default to Bulk.

Thanks,

-Jon

View solution in original post

2 Replies

Avatar

Correct answer by
Community Advisor

Hi,

The OOTB SMS template has delivery mode set to External. You can either change it to Bulk delivery using mass update, or create a new template, which will default to Bulk.

Thanks,

-Jon