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SMS API call from Adobe campaign classic v7 to 3rd party

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kkkkkkkkkkkkkk
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kkkkkkkkkkkkkk
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24-05-2021

Hi All,

 

Need some idea to solve below :

 

Curent Approach:

1. Via campaign WF in Adobe campaign sharing the flat file with mobile number and message to a 3rd party vender, and 3rd party is mobile company who use this info and send the SMS

 

Problem: 3rd party vender has difficulty and complex internal process to process these file 

 

Thoughts: looking forward to automating and remove the flat-file integration and replace with  API calls

or any other solution.

 

Does anyone have some solutions or ideas to share?

 

Thanks.

 

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taplondon_josh
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28-05-2021

Is there any reason why you can't create an external account for this to connect Adobe Campaign directly to the SMS provider?

Not only does this allow you to create and send SMS messages from Adobe Campaign, but it also writes the messages to the delivery logs so you can see the history of SMS sends to each recipient.

Ext account (requires configuration/authentication):

taplondon_josh_0-1622187969564.png

SMS delivery in a campaign workflow:

taplondon_josh_1-1622188162127.png

Thanks,

Josh

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_Manoj_Kumar
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24-05-2021

Hello @kkkkkkkkkkkkkk 

 

You can use the javascript code to send the data directly to SMS API.

 

Here is a sample code for Bitly API call. You may have to change the API endpoint and credentials to set this up. Also, some alternation will be required depending on how your SMS provider is handing the authentication.

 

https://www.slideshare.net/DavidGarcia1264/adobe-campaign-classic-shortening-links-with-bitly-api 

Code by: @david_garcia1