Set up recurring campaigns to not send out emails on holidays

[#1]

Hello,

We would like to set up recurring deliveries to go out within a certain time frame (eg: 2 business days) but would like Campaign to hold off if that time frame falls within a holiday. Is there a way to set that up in Campaign and/or set up holidays in advance in Campaign so it treats it as a non-business day and sends it out on the next upcoming business day instead?

Thanks,
Starr

[#2 · Accepted solution]

Hi Starr,

• create a new topology rule to exclude all recipients from delivery and include this rule in your topology for campaigns.
• Make new table on ACM where will you store (add, edit, delete) public dates.
• create workflows to compare sysdate and date from your table
  • --> when true activate topology rule
  • --> when false deactivate topology rule

Regards,

Milan

[#3]

Hi Starr,

Outside of perhaps some custom scripting within the workflow, there isn't any way for the Campaign application to know if the date of send is going to be on a holiday.  For recurring deliveries, you could potentially set them up ahead of time to have the last occurrence prior to a holiday, but it would require manual intervention to restart them after the fact.

Regards,

Craig