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SOLVED

Send a birthday email about the "correct birthday"

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Level 3

Let me explain:

We have a Loyalty table that holds up to 10 friends/family members' names and birthdays.

1474096_pastedImage_0.png

I want to be able to send an email that looks at all those records and pulls out the family member and birthday that meets my criteria (i.e. birthday is in 14 days) as well as enrich the email with that guests' personalised information (i.e. name or age).

i.e. I have the Query I want, which will find anyone's birthday 14 days from now: 1474119_pastedImage_1.png

but how do I find out which of the 10 meets that criteria so it can be enriched by a delivery?

Thanks


Kevin

1 Accepted Solution

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Correct answer by
Employee Advisor

It will be good to create 10 such query activities in your workflow, one each for

  • Family member 1
  • Family member 2

and so on.

Check the corresponding birthday against the 14 days criteria.

Connect the outgoing transition of all such query activities using a Union.

The only concern I see with this logic is, if two members of the same family have birthday on the same day, this will send an email to only one of them.

Regards,
Vipul

View solution in original post

5 Replies

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Level 4

Very good question and increasingly becoming more popular (parent-children, owner-pets, etc.) This is similar in many ways to householding with message personalized using the people of the household.

Is this question related to Campaign Standard or Classic?

Thanks.

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Level 2

This is specific to Adobe Campaign Classic based on the screenshots provided. Campaign Standard does not have this interface.

Thanks,

John

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Level 3

Sorry for late reply. Yes it's for Campaign Classic.

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Level 3

If anyone has any suggestions as to how if can be done (if at all possible) do let me know

Avatar

Correct answer by
Employee Advisor

It will be good to create 10 such query activities in your workflow, one each for

  • Family member 1
  • Family member 2

and so on.

Check the corresponding birthday against the 14 days criteria.

Connect the outgoing transition of all such query activities using a Union.

The only concern I see with this logic is, if two members of the same family have birthday on the same day, this will send an email to only one of them.

Regards,
Vipul