Is there a way to prevent seed addresses from going into quarantine?
We are using different seed groups between deliveries. sometimes a specific seed address has email but missing a mobile. when using this seed group in SMS deliveries those seeds without mobile are going into quarantine.
If in the future we want to add a mobile number we also need to remember checking if they are quarantined and remove them if they are.
That happens quite a lot since we have a lot of seeds who want to get SMS only on specific occasions.
I tried using typology rules to filter out seed addresses without mobile from SMS channel but the filtering typology seems to work only on recipients.
You should be able to access seeds with a control-type typology rule, though this is more complicated than a filtering rule- need to figure out where seeds are in the message structure, and filter them in js. For a plan b, your SMS vendor may have valid dummy phone numbers available that can be stubbed in to the seed records- Twilio calls them 'magic phone numbers'.