Restrict the No.of Email based on the recipients | Community
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Level 2
October 15, 2020
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Restrict the No.of Email based on the recipients

  • October 15, 2020
  • 2 replies
  • 1668 views

I want to restrict that any recipient should not receive more than 2 email . Tried using  a query on the delivery logs to filter out those who got X emails in a day but was not able to get the count . Is there anyway to do it?.

 

Thanks!

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Best answer by Manoj_Kumar
For that you will have to use the enrichment and get the count of email sent to the user. IF the count is greater than 2 forward them to end activity else take further action on the recipients.

2 replies

Manoj_Kumar
Community Advisor
Community Advisor
October 15, 2020

Hello @shashanks445952 ,

 

You can create a Pressure typology rule to achieve the same thing. No need to create complex logic in your workflow for this.

 

You can read more about pressure typology rule here: https://docs.adobe.com/content/help/en/campaign-classic/using/orchestrating-campaigns/campaign-optimization/pressure-rules.html

 

Thanks,

Manoj

Manoj     Find me on LinkedIn
Level 2
October 15, 2020
Thanks manoj for the approach..but i have around 8-10 worklows and i want this restricted recipients scenario only when i run one specific workflow , now if i try to add pressure typology rules it will be applicable for entire workflows . Is there any way to make it workflow specific?
Sukrity_Wadhwa
Community Manager
Community Manager
October 26, 2020

Hi @shashanks445952,

Were you able to resolve this query with the given solution? Do let us know.

Thanks!

Sukrity Wadhwa