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Venkatesh_venkatesh
March 13, 2020
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Restart MTA Services

  • March 13, 2020
  • 1 reply
  • 4152 views

Hi team,

i am facing issue delay in sending emails from NOT workflow .

 

could you please help me and will help to restart MTA services on this case

do you know command to restart and i am using below command that will not workout.

 

D:\LocalApp\Neolane\Neolane v6.0 Server\bin>nlserver stop mta@wvneoweb003-c
14:16:29 >   Application server for Adobe Campaign Version 6.1.1 (build 8724) of
07/13/2016
14:16:29 >>  No active task corresponds to mask 'mta@wvneoweb003-c'. Nothing has
been stopped.

 

 

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Best answer by Milan_Vucetic

Hi @venkatesh_venkatesh ,

 

comand for the restart is "nlserver restart service_name@istance_name"  .

In your case it should be "nlserver restart mta@wvneoweb003-c"  or "nlserver restart mta@default" .

 

Provided error means that you tried to stop proccees which is not working (assuming that you instance name is correct). Before restart you can use "nlserver pdump" to see the list of active services or "nlserver monitor -missing" to see not started services.

 

Of course, first check if mta service is on you application server or it is on separate server.

 

Regards,

Milan

 

1 reply

Milan_Vucetic
Milan_VuceticAccepted solution
Level 9
March 13, 2020

Hi @venkatesh_venkatesh ,

 

comand for the restart is "nlserver restart service_name@istance_name"  .

In your case it should be "nlserver restart mta@wvneoweb003-c"  or "nlserver restart mta@default" .

 

Provided error means that you tried to stop proccees which is not working (assuming that you instance name is correct). Before restart you can use "nlserver pdump" to see the list of active services or "nlserver monitor -missing" to see not started services.

 

Of course, first check if mta service is on you application server or it is on separate server.

 

Regards,

Milan

 

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