Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Registering Tracking Servers

Avatar

Avatar
Validate 1
Level 1
sergio_NYC
Level 1

Likes

2 likes

Total Posts

4 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Ignite 1
Boost 1
View profile

Avatar
Validate 1
Level 1
sergio_NYC
Level 1

Likes

2 likes

Total Posts

4 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Ignite 1
Boost 1
View profile
sergio_NYC
Level 1

31-08-2020

Hello all and happy Monday,

 

I am doing the registration of the servers per the documentation, entered the internal URLs, and uncheck the Externalize option, enter the internal URLs, and register the servers: 

TrkSvrConf1.JPG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I do the registration and everything looks good. However, whenever I go back to it I see that the Externalize Tracking Management box is selected again (see below). Does anyone have any idea why this is happening?

TrkSvrConf2.JPG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Thank you so much for your time.

 

-sergio-

 

 

 

 

 

ACC7 tracking servers

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Contributor
MVP
Milan_Vucetic
MVP

Likes

164 likes

Total Posts

382 posts

Correct Reply

134 solutions
Top badges earned
Contributor
Springboard
Shape 1
Validate 25
Validate 10
View profile

Avatar
Contributor
MVP
Milan_Vucetic
MVP

Likes

164 likes

Total Posts

382 posts

Correct Reply

134 solutions
Top badges earned
Contributor
Springboard
Shape 1
Validate 25
Validate 10
View profile
Milan_Vucetic
MVP

31-08-2020

Hi @sergio_NYC 

looks like a small bug.

Just empty two fields in Externalize (External account and Instance name) and then de-check Externalize option and make Save.

If you ensure that these two fields are emtpy, it will work for you otherwise will show this option enabled.

Regards,

Milan

Answers (1)

Answers (1)

Avatar

Avatar
Validate 1
Level 1
sergio_NYC
Level 1

Likes

2 likes

Total Posts

4 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Ignite 1
Boost 1
View profile

Avatar
Validate 1
Level 1
sergio_NYC
Level 1

Likes

2 likes

Total Posts

4 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Ignite 1
Boost 1
View profile
sergio_NYC
Level 1

08-09-2020

Thank you so much Milan!  That did the trick!