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"Alert" Activity - How to configure "sender Name/Sender email address?

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Level 2

Hi all, 

In Adobe campaign classic I have WF using Alert acivity and purpose to send email to some user but I need to see where can I setup / configure (Sender's name : for example : Company Name<no-reply@companydomain.com) )

Can anyone let me know.

 

thanks in advnace.

 

Regards

CSLTGupta

1 Accepted Solution

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Correct answer by
Level 3

Hi @CSLTGUPTAA,

 

By default, it will take email header parameters configured in the deployment wizard. If you want to use the different email headers than the default one then follow the below steps.

 

1. Go to Administration>Campaign Management>Technical delivery templates & duplicate the native template(Send an alert to workflow task assignees)

 

2. Change the email header details & save.

 

3.  In Alert activity(Advanced parameters), change the delivery templates from native template to custom created template

Amit_Shinde_1-1619151938482.png

 

 

Regards,

Amit

 

View solution in original post

2 Replies

Avatar

Correct answer by
Level 3

Hi @CSLTGUPTAA,

 

By default, it will take email header parameters configured in the deployment wizard. If you want to use the different email headers than the default one then follow the below steps.

 

1. Go to Administration>Campaign Management>Technical delivery templates & duplicate the native template(Send an alert to workflow task assignees)

 

2. Change the email header details & save.

 

3.  In Alert activity(Advanced parameters), change the delivery templates from native template to custom created template

Amit_Shinde_1-1619151938482.png

 

 

Regards,

Amit

 

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Administrator

Hi @CSLTGUPTAA,

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Sukrity Wadhwa