An offer proposition can have various statuses depending on the interactions with the targeted population. Interaction comes with a set of values that can be applied to the offer proposition throughout its life cycle. However, you will need to configure the platform so that the status changes when the offer proposition is created and accepted.
The offer proposition’s status is not updated immediately. It is carried out by the tracking workflow which is triggered every hour.
Interaction comes with the following values that can be used to qualify the status of an offer proposition:
These values aren’t applied by default: they have to be configured.
as per the mentioned Proposition status.
How can we configure other status apart since,
1. Generated will be assigned when the email is sent.
2. Presented will be assigned when the email is opened.
3. Accepted will be assigned when the user clicks on the offer.
What about the rest of the status? On what purpose it is configured?
I want to configure all the 6 status in the offer proposition status How can it be done?