Quarantined address

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Raaghuik

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Raaghuik

Raaghuik

22-05-2019

Hi Guys,

I have to delete approx 7k records in the quarantine list for the address which has mailbox full as the error reason.

Please help me with the best way of deleting those addresses in a single shot.

I am using a workflow to filter the data based on the market code(Coz its a different table) to delete it with the help of update data activity.Is this a right approach or is there an other way.

Regards,

Raaghu

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Jean-Serge_Biro

MVP

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Jean-Serge_Biro

MVP

Jean-Serge_Biro
MVP

27-05-2019

Hi Raaghu,

Yes, indeed, after deletion with the Update activity, you will be able to retarget these people with previously mailboxes full.

The same idea for doing this, that I forgot to mention, is to update/modify the status to be "Valid" so they won't be excluded from further deliveries.
Then the nightly process manages them to cleanse.
But eventually, it comes to be the same as pure deletion, more or less.

But again, by retargetting these people with previous mailboxes full, most of them would have not purged their malboxes (if given up), so take care to your deliverability/reputation score with the ESP, monitor it closely, and smooth your delivery with small waves.

Regards

JS