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    by davidh2892249
    19 hours ago
    Hi All, My understanding is that when files are loaded (whether that be from SFTP or from local machine) a copy of the file is stored on Adobe Campaign Classic's application server. Is there a way for these files to be purged automatically (either instance wide after a period of time or through a se...

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    by Ken_Qrious
    01-08-2021
    We have created a new external account connection for MYSQL. When testing the connection we get Investigation suggests that the customer.sh setting LD_LIBRARY_PATH needs to be updated to reference the MYSQL path for libmysqlclient.so.18 but this file does not exist on the unix server. I'm assuming t...

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    by David__Garcia
    30-07-2021
    Hi Experts, After troubleshooting a webapp that was sending multiple commands to start a workflow, I noticed a difference in the following post Eventsboth work in terms of successfully triggering the workflow, however, NLWS.xtkWorkflow.PostEvent would send the command multiple times, is this a bug? ...

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    by priya_vinoth
    30-07-2021
    We get error while sending large-scale mailings, The common thread seems to be hosting location https://www.elsevier.com/__data/assets/image/. The same image work fine with the large scale campaign if we change the host to http://media.journals.elsevier.com/content/files/. we found something like be...

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    by wpomeroy
    29-07-2021
    Good afternoon, I am including multiple offers in a delivery without using the offer engine (i.e. adding the offers to workflow during targeting and then including components of the offer in the delivery.) My question is, is there a way to only include a current offer (one whose start and end date h...

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    by Ken_Qrious
    28-07-2021
    We are setting up work flow to call an external json api and the api call requires a secret to be passed. What is the best way to store the secret in a secure manner in adobe campaign so that it can be retrieved in a technical work flow?

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    by NeelamBakre
    28-07-2021
    Can we show an Image in Gmail Inbox preview? I have attached the screenshot for better understanding where in an image is getting displayed when we receive a mail in Gmail inbox.

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    by 1982luca
    28-07-2021
    Hello guys,I am installing trigger and I m looking for how to enable my account to APi Credentials. Below you can see the missing grantAny idea how to see the Api Credential tab?Thanks

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    by icoggin
    28-07-2021
    Hello all has anyone come across this one? I have plenty of space. Other files can load and this file looks like a completely ordinary 1.6k lines of tab delimited text. No column headers are very long or contain spaces or odd characters. If something was wrong with the file I would expect to see an ...

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    by Sinhue
    27-07-2021
    Hi everybody, Recently, I have tried to integrate the social media to Adobe campaign classic, I followed the documentation but it seems is outdated because facebook change their policies about their apps, has anyone had done the integration recently? or do you have information to be able to do this ...

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    by Saikat_Kundu_Chowdhury
    27-07-2021
    Hi All, I am trying to add a collection element inside another collection element in a input form of publication template. Is it possible?When I am adding a value in the nested collection, I am getting parameter error and its not letting me save showing "No key defined for the nested list". If I add...

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    by vjaiswal29
    26-07-2021
    Hello Experts, I have a scenario, I want to send out emails to users who signed up to my website, there will be 2 emails:Day 1 - Welcome EmailDay 10 - What's up email NOTE: If someone signed up on a weekend, they should receive a welcome email on Monday, similarly if Day 10 falls on a weekend, the u...

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    by ioaanna
    26-07-2021
    Hi 👋I have an automated workflow that is triggered daily and queries the same recipient list. Based on their updated activity they receive one out of three emails. In a scenario where the recipient's activity doesn't change how do I make sure this person doesn't receive the same email as the previo...

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    by xliu
    23-07-2021
    Hi there, I'm new to workflow. And I can use logInfo() to show output of JS code, but for SQL, I was wondering how to check the output of SQL code activity?

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    by robertc66522596
    23-07-2021
    Hello, We are noticing some odd email behavior and are wondering if the community has any suggestions on how to approach it -- Recently our marketing emails have been flagged as 'Suspected Spam' when we send them to ourselves. This is not universally the case however, as I might receive it as 'Suspe...

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    by Vishwadeep
    22-07-2021
    Hi all,I am trying to configure MTA in local instance. Please let me know if there is any documentation for same.ThanksVishwadeep

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    by rajendra07
    22-07-2021
    Hi Everyone, I am not able to received emails in inbox, it is going to my spam folder because of the below Anti-spam score detail:2.8URI_HEXURI: URI hostname has long hexadecimal sequenceI am not able to find any solution, If anyone faced this issue please help me then. I am struggling from long tim...

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    by seanbrightmanlt
    22-07-2021
    Hi there, looking for some help or info on an apparent scheduling bug in the latest release. Last night I set up a client's email campaign to schedule for just after 9am this morning GMT (in about 5 minutes). To my and my clients' horror, got to my inbox this morning and saw that the email had been ...

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    by twilliams629
    21-07-2021
    Hi, I'm trying to figure out how I can append the Recipient ID to all click out links of my emails, similar to setting up UTM tracking for Google Analytics. Is this possible?

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    by anishs2303
    20-07-2021
    Hi All, We are facing an issue when updating an existing record using an update activity. It does not give any error and shows the record has been updated. However, it never gets updated but if try to update the same record using a Script/SQL statement in the workflow, it’s works fine.

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    by priya_vinoth
    20-07-2021
    We get the above instance from the Adobe campaign team to all the existing images hosted on the location https://www.elsevier.com/__data/assets/image/. however, if I re-upload the same images to the file repository http://media.journals.elsevier.com/content/files/, it resolves the issue. I am totall...

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    by mrudulm9146324
    20-07-2021
    Hi,We have a requirement to override the default folder of a Workflow Template.Currently, it is getting default to the path (/Administration/Production/Objects created automatically/) even after updating the xtk:workflow schema by removing the default attribute as below.Let me know how we can achiev...

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    by mayank_singh
    20-07-2021
    Hello Everyone, I need help with inputs to change the default user interface of the web form(Thin Client), where in it ask to login with credentials when "Enable Access Control" is checked in web form properties. The screenshot of the Thin Client page has been attached for reference. Any input is ap...

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    by rajendra07
    19-07-2021
    Hi Everyone,we have created destination for Azure Event hubs and Amazon Kinesis in AEP. Now we want to create connection from Azure Event hubs or Amazon Kinesis to Adobe Campaign by creating External accounts. I have not found any documentation online from Adobe.Is it possible to do that? Please let...

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    by PrateekWadhwa
    19-07-2021
    Hi Team, I need quick help with one of the requirements, I have a Data file coming with a Carriage return, one of the fields as in the screenshot will have data with the spaces in it, No fixed width Could be a space generated due to wrap text as well. Our requirement is to load the file as it is in ...

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    by David__Garcia
    19-07-2021
    Hi Team, How to disable file generation for privacy requests? For privacy requests, even though I disabled "2 Step delete request" and set the request type to delete, it still generates a downloadable file which contains PII data, is there anyway to configure the privacy request module to not genera...

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    by laxmi_narayanb8
    19-07-2021
    Hi, I am getting MTA service missing message on my system. When I start the MTA service using command line I get below error message.C:\windows\system32>nlserver start mta@lax13:51:18 > Application server for Adobe Campaign Classic (7.0 19.1 build 9032@d3b452f) of 01/07/202113:51:18 > Launching task-->...

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    by 1982luca
    15-07-2021
    Hello guys, Im installing the pipeline for Adobe Campaign Classic. Where can I find appName? Thanks

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    by Varun4
    15-07-2021
    Hi,I have a situation where I need to restrict access to certain data coming from a schema when a user queries from a particular folder he should be able to access only the data available in that folder that he have access to but currently he is getting all the data present in different folders sinc...

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    by caressa_crawford
    14-07-2021
    Just wondering if anyone else is having trouble with "re" or "fwd" in the subject lines recently? We've used them in the past without issue. Typically we use them only in the case that there was an error within the email

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