PushNotification - Failed to identify the developer account

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ravitejagundu

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ravitejagundu

ravitejagundu

29-01-2019

Hi all,

We are trying to send push notification deliveries to android mobile. The registration is successful and the registration token is also generating. But in the delivery we are getting the error as " Failed - Refused - Failed to identify the developer account, please check your ID and password". Which account we need to check? Is this account is android development account or campaign user account? This development is doing by two teams.

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Thanks,

Raviteja.

Accepted Solutions (1)

Accepted Solutions (1)

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pulkit2304

Employee

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pulkit2304

Employee

pulkit2304
Employee

26-07-2019

souvikg79278577​ and ravitejagunda

This error usually indicated that the certificate and password on the 'Mobile Application Service' has expired. You will need to update the certificate and or the password.

Thanks,

Pulkit

ravitejagundu

Answers (1)

Answers (1)

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souvikg79278577

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souvikg79278577

souvikg79278577

25-07-2019

Hi Ravi,

@ravi

Is this issue resolved? We are also facing the same problem for us.

But not able to resolve it.

Thanks,

Souvik