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SOLVED

Phone number whitelisting

kkedem
Level 2
Level 2

Hi,

In our lower environments, we would like to restrict the SMSes from being sent to unauthorized number. Is there a way I can force/implement that whitelist in ACC?

One solution I can think of is to add a typology rule that checks for specific phone numbers. Wondering if there is any other standard/elegant solution to implement this?

 

Regards,

Kiran

1 Accepted Solution
Darren_Bowers
Correct answer by
Community Advisor
Community Advisor

Hi @kkedem - we implemented the typology list as you mentioned. This was fine but had to be managed for any new numbers on the "allow" list.

One other thing we did on our non-prod environments was to invalidate the mobile of any recipients we didn't want to contact. On our daily data import, we just appended some invalid numbers to all phone numbers and this basically blacklisted any numbers we didn't want to contact.

Cheers

Darren

View solution in original post

2 Replies
Darren_Bowers
Correct answer by
Community Advisor
Community Advisor

Hi @kkedem - we implemented the typology list as you mentioned. This was fine but had to be managed for any new numbers on the "allow" list.

One other thing we did on our non-prod environments was to invalidate the mobile of any recipients we didn't want to contact. On our daily data import, we just appended some invalid numbers to all phone numbers and this basically blacklisted any numbers we didn't want to contact.

Cheers

Darren

View solution in original post

Sukrity_Wadhwa
Employee
Employee

Hi @kkedem,

Were you able to resolve this query with the given solution? Do let us know.

Thanks!