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PDF Link Attachment Issue - Resources - Online - Public Resources - Adobe Campaign Classic

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prathap08
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prathap08
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16-05-2021

Hi Team,

 

We have executed email campaign with one pdf link on last week and its in finished state.

 

We don't want the PDF link to visible to the recipients now. 

 

We have deleted the specific PDF from Resources -> Online -> Public Resources in adobe campaign classic but still its available in LIVE. Our recipients are able to access the link in the browsers even after deleting under the resources section. We able to see the link still in the browser level.

 

Is there any area we need to concentrate to disable the link? Please help.

 

Regards,

Royston. P

 

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wodnicki
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wodnicki
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19-05-2021

Hi,

 

If you're using tracking you can disable the redirect by finding the corresponding XML file on the tracking servers, e.g. /usr/local/neolane/nl6/var/{instance}/redir/url/{year}/..., and deleting it. If not just delete the PDF from the Campaign servers?

 

Thanks,

-Jon