Option not getting updated from CRM Connector in Adobe campaign classic V7 | Community
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bhaskarc1289447
bhaskarc1289447
Level 3
August 18, 2020
Question

Option not getting updated from CRM Connector in Adobe campaign classic V7

  • August 18, 2020
  • 2 replies
  • 1118 views

HI,

 

I have used a CRM connector to connect to salesforce. In the CRM connector, in "Use automatic index", i have checked Automatic index and mentioned the option name as "LASTIMPORT_<%=instance.internalName%>_<%=activityName%> "

Also i have used lastModified date as the index field. I have also created a "option" with the name (exact name, not if the format mentioned Ex:LASTIMPORT_ak:tempWkf_CRMConnectorMgt) and type text. But when I run the connector, the option variable does not get updated. I have also provided an initial time in the mentioned format. 

 

Please suggest

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2 replies

ShrawanSaxena-1
Adobe Employee
ShrawanSaxena-1Adobe Employee
Adobe Employee
August 19, 2020

Looks like this issue is already being reported to Product team.  Please reach out to Adobe Support with all the details to know more on this .

Sukrity_Wadhwa
Community Manager
Sukrity_WadhwaCommunity Manager
Community Manager
August 31, 2020

Hi @bhaskarc1289447 ,

 

We would really appreciate if you could share and post the resolution of this query received from Adobe support here on this thread to help other community users as well who are facing a similar issue.

 

Thanks!

 

 

Sukrity Wadhwa
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