Offer error: CompileRealTimeScript

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salvdangelo

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salvdangelo

salvdangelo

04-12-2019

Hello all,

I'm configuring my Offer module (space, category) but when deploying the offer space I'm getting the following error:

XFR-180000 The file '/usr/local/neolane/nl6/datakit/eng/schema/.xml' does not exist on the server. Unable to load the document of identifier '' and type 'xtk:schema'.

SOP-330011 Error while executing the method 'CompileRealTimeScript' of service 'nms:interaction'.

(1:1) : Invalid document structure

XML-110018 Error while parsing XML string ''

SOP-330011 Error while executing the method 'ProposeOffers' of service 'nms:offerSpace'.

[nms:webApp Error] SOP-330011 Error while executing the method 'CompileRealTimeScript' of service 'nms:interaction'.

(1:1) : Invalid document structure

XML-110018 Error while parsing XML string ''

SOP-330011 Error while executing the method 'ProposeOffers' of service 'nms:offerSpace'.

Could you tell me in detail how can I fix this error?

Thanks,
Salvatore

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Adhiyan C

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Adhiyan

Employee

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Adhiyan

Employee

Adhiyan
Employee

05-12-2019

Hello Salvatore,

As wodnicki pointed out , the most common reason for this is a missing schema in the offer environment.

In order to fix it , please check if the offer Design environment has a targeting dimension populated.

You need to navigate to the Environment -recipient folder under the folder Offers - Design and then change the tab to environment from offers (which is the default view )

then check if the targeting dimension and call data schema are populated.

Please find the screenshot for reference.

1861630_pastedImage_1.png

Regards,
Adhiyan