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Not able to execute existing and new workflows

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Level 2

While executing a newly created workflow, it throws error as attached.
While executing an existing workflow, it does not execute and show no action and no logs are generated.
Gene_error.PNG

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5 Replies

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Level 2

Hi, The root cause is found and this is due to tablespace error in the database.

Thanks!

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Community Advisor

Hi,

 

You have to assign the workflows to a new operator. This is the reason operators are supposed to be disabled instead of deleted btw.

Never mind..

 

Thanks,

-Jon

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Community Advisor
I think you are right Jon, it seems to be a right / operator assignement issue no ? @abhilashs813504, can you try, with an admin operator, to stop (or force the stop) one of those worklfow and start it again with the same admin operator ?

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Level 6

Other possibility: recreate an operator with admin right and ask your DBA to update its Id with "157798271"

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Community Advisor
No need to ask the dab to change : you can do it by importing a file with the id. did it several weeks ago after a mysterious massive operator deletion…