NLWS.xtkWorkflow.PostEvent possible bug or safelinks.protection.outlook.com making multiple requests | Community
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david--garcia
david--garcia
Level 10
July 30, 2021
Solved

NLWS.xtkWorkflow.PostEvent possible bug or safelinks.protection.outlook.com making multiple requests

  • July 30, 2021
  • 1 reply
  • 1152 views

Hi Experts,

 

After troubleshooting a webapp that was sending multiple commands to start a workflow, I noticed a difference in the following post Events
both work in terms of successfully triggering the workflow, however, NLWS.xtkWorkflow.PostEvent would send the command multiple times, is this a bug?
 
NLWS.xtkWorkflow.PostEvent("WKF_ESG", "signal", "", {variables: {"recipientId":parseInt(ctx.recipient.@id),"prospect":1,}}, false);  
 
xtk.workflow.PostEvent("WKF_ESG", "signal", "", <variables recipientId={parseInt(ctx.recipient.@id)} prospect="1" />, false);

https://docs.adobe.com/content/help/en/campaign-classic/technicalresources/api/p-14.html

I correlated the following two errors also each time the webapp used the NLWS version; which matches the webapp sending the command twice.

 

 

2021-07-31 00:22:06 JST-310034 Function logonEscalation used by 'Anonymous account' to become 'Web applications agent (webapp)' (context=rvletContext). 2021-07-31 00:20:47 JST-310034 Function logonEscalation used by 'Anonymous account' to become 'Web applications agent (webapp)' (context=rvletContext).

 

 

**Update**
 
I found the root cause and seems  Outlook safelinks masking our webapp URL which  makes multiple requests to my webapp. perhaps because their protection system first takes the requests and redirects, not sure if this is the case but, has someone experienced something similar?
 
For example the following link, upon click, outlook makes 2 subsequent requests.

 

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    Best answer by david--garcia

    x

    var rcpObj = nms.recipient.load(ctx.recipient.@id); var rcpXml = {recipient: {_key: "id", id: rcpObj.id}} if (!rcpObj.doubleOptin) { nms.subscription.Unsubscribe('SVC_DO_CAZ', rcpXml); nms.subscription.Unsubscribe('SVC_DO_SCH', rcpXml); rcpObj.doubleOptin=1 rcpObj.save(); /**********************************/ if (rcpObj.doubleOptin == 1) { if (rcpObj.origin == "ESG") { if (rcpObj.lawfulBasis == 2 || rcpObj.lawfulBasis == 3) { nms.subscription.Subscribe('SVC52', rcpXml, false); } var goal = sqlSelect("latest,@id:string", "SELECT MAX(iGoalsId) as xyz FROM CusGoals WHERE biRecipientId='"+parseInt(ctx.recipient.@id)+"' "); //get latest goalId xtk.workflow.PostEvent("WKF_ESG", "signal", "", <variables recipientId={parseInt(ctx.recipient.@id)} prospect="1" goalId={parseInt(goal.latest.@id)} />, false); //start delivery workflow and send variables logInfo("Recipient Verified: "+rcpObj.email+" "+parseInt(goal.latest.@id)+" "+parseInt(ctx.recipient.@id)); } else if(rcpObj.origin == "Carbon") { //dosomething } } /*********************************/ } else if (rcpObj.doubleOptin) { logInfo("Recipient already optedin: "+rcpObj.email+" "+parseInt(ctx.recipient.@id)); }

    My solution was to enhance my double opt-in logic, here is a free snippet in case it may help others with their tasks

    1 reply

    david--garcia
    david--garciaAuthorAccepted solution
    Level 10
    July 31, 2021

    x

    var rcpObj = nms.recipient.load(ctx.recipient.@id); var rcpXml = {recipient: {_key: "id", id: rcpObj.id}} if (!rcpObj.doubleOptin) { nms.subscription.Unsubscribe('SVC_DO_CAZ', rcpXml); nms.subscription.Unsubscribe('SVC_DO_SCH', rcpXml); rcpObj.doubleOptin=1 rcpObj.save(); /**********************************/ if (rcpObj.doubleOptin == 1) { if (rcpObj.origin == "ESG") { if (rcpObj.lawfulBasis == 2 || rcpObj.lawfulBasis == 3) { nms.subscription.Subscribe('SVC52', rcpXml, false); } var goal = sqlSelect("latest,@id:string", "SELECT MAX(iGoalsId) as xyz FROM CusGoals WHERE biRecipientId='"+parseInt(ctx.recipient.@id)+"' "); //get latest goalId xtk.workflow.PostEvent("WKF_ESG", "signal", "", <variables recipientId={parseInt(ctx.recipient.@id)} prospect="1" goalId={parseInt(goal.latest.@id)} />, false); //start delivery workflow and send variables logInfo("Recipient Verified: "+rcpObj.email+" "+parseInt(goal.latest.@id)+" "+parseInt(ctx.recipient.@id)); } else if(rcpObj.origin == "Carbon") { //dosomething } } /*********************************/ } else if (rcpObj.doubleOptin) { logInfo("Recipient already optedin: "+rcpObj.email+" "+parseInt(ctx.recipient.@id)); }

    My solution was to enhance my double opt-in logic, here is a free snippet in case it may help others with their tasks

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