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WesleyXPL
Level 2
April 14, 2020
Solved

Multiple email addresses for one recipient

  • April 14, 2020
  • 1 reply
  • 5066 views

Hi everyone,

 

We are in the situation where one recipient might have a personal and business e-mail address. When we contact that person for personal stuff, the e-mail should be send to his/her personal e-mail address. However, when we contact that person in relation to the company he/she is related to, the e-mail should be send to his/her business e-mail address. However, on the recipient level there's only one field available OOTB.

Due to a specific setup we cannot just create a second recipient account; and despite we already have the visitor system enabled, we are convinced it's not smart to use it as we know it doesn't support (un)subscriptions that well. So we would like to stick with the recipient if possible.

In the ideal world, you would have 2 e-mail fields with an option at the delivery level to point which it should use.

 

Does anyone have experience with a setup like this? If so, how should we configure it?

 

Kind regards,

Wesley

 

 

 

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Best answer by Manoj_Kumar

Hello @wesleyxpl ,

 

You can extend the recipient schema to add more fields like businessEmail and personalEmail.

By default the target mapping is set to email fields in recipient table. But you can define the delivery templates and set the target mapping to the custom fields which you have added to your recipient schema.

Let me know if that helps.

Thanks,
Manoj

1 reply

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
April 14, 2020

Hello @wesleyxpl ,

 

You can extend the recipient schema to add more fields like businessEmail and personalEmail.

By default the target mapping is set to email fields in recipient table. But you can define the delivery templates and set the target mapping to the custom fields which you have added to your recipient schema.

Let me know if that helps.

Thanks,
Manoj

Manoj  | https://themartech.pro
    Manoj_Kumar
    Community Advisor
    Manoj_KumarCommunity Advisor
    Community Advisor
    April 17, 2020
    Yes, it won't effect the delivery logs and subscriptions because everything is linked on the basis of primary key.
    Manoj  | https://themartech.pro
    D
    Dnelson_WG
    Level 2
    April 11, 2022

    In this case, would an unsubscribe action affect the email address sent to or the profile that both addresses are associated with?

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