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J
JeegneshPa
Level 2
October 7, 2021
Question

Monitoring Process : Netreport configuration

  • October 7, 2021
  • 1 reply
  • 1405 views

Hi Everyone

Please advice if anyone has experience configuration of NetReport for Campaign Classic monitoring for Windows environment.

Automatic monitoring via Adobe Campaign scripts: https://experienceleague.adobe.com/docs/campaign-classic/using/monitoring-campaign-classic/production-procedures/monitoring-processes.html?lang=en

 

Thanks
Jeegnesh Patel

 

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    1 reply

    Jyoti_Yadav
    Jyoti_Yadav
    Level 8
    October 7, 2021

    Hi @jeegneshpa ,

     

    You need to have server access in order to do so. Are you working on Hybrid environment? If not, then you need to raise support ticket to Adobe Administrator to do the configuration setup for NetReport.

     

    Thanks,

    Jyoti

      J
      JeegneshPaAuthor
      Level 2
      October 12, 2021

      Hi Jyoti

      Thanks for your reply.

      We have Hybrid Environment.

      I got .zip file download, updated netconf.xml and netreport.bat  file as per instruction.

      I tested access using monitoring session token using following link.. Its working fine.

       

      https://<<InstanceURL>>/nl/jsp/monitor.jsp?__sessiontoken=monitoring

       

      When I ran .bat file getting following error message. I raised support request to Adobe. Support has no clue how to configure this functionality. 

      Please send me more detail if you have working config file for netconf.xml and netreport.bat

       

      C:\Support\netreport>netreport.bat
      Loading last execution result netreport.xml
      Cannot load document from file netreport.xml
      First execution
      Loading configuration netconf.xml
      An error occured while loading configuration file netconf.xml.
      java.lang.Exception: Properties node not found in config file
      at netreport.findElement(netreport.java:154)
      at netreport.loadConfig(netreport.java:792)
      at netreport.main(netreport.java:1246)

      C:\Support\netreport>

       

      Thanks

      Jeegnesh

       

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