Missing Records

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Gurmeet_Singh

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Gurmeet_Singh

Gurmeet_Singh

15-01-2020

A campaign workflow has 1,000 records coming into a Delivery. The messages to send count

is 880. What are two possible s for the missing records?

Accepted Solutions (1)

Accepted Solutions (1)

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Milan_Vucetic

MVP

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Milan_Vucetic

MVP

Milan_Vucetic
MVP

15-01-2020

Hi Gurmet,

you probably have duplicates in your incoming transition.
After deduplication you have sent delivery to the 880 customers or some of them are blacklisted/quarantined. Please, check delivery audit there should be some info.

Regards,

Milan

Answers (2)

Answers (2)

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febinc39477819

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febinc39477819

febinc39477819

21-04-2020

Hi Gurmeet,

 

There might be few possibilities 

a) The counts might have  also dropped due to the Pressure  rules. 

b) IT can also drop due to invalid email ids

c) Duplicate email id's

 

Let me know if this helps. 

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febintchacko

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febintchacko

febintchacko

17-01-2020

Hi Gurmeet,

 

There might be few possibilities 

a) The counts might have  also dropped due to the Pressure  rules. 

b) IT can also drop due to invalid email ids

c) Duplicate email id's

 

Let me know if this helps. 

 

Regards

Febin