Hello,
Background:
We are currently in the middle of migrating a tenant from an existing AC instance to a new instance both hosted by Adobe but under different licenses.
As part of this migration, we want to migrate the Web applications, deliveries and recipient tracking logs associated with it. also, we are switching the domain end point to the new instance as the last step.
Question: There will be some active deliveries, which are already sent. but the existing instance will be put sleep in the next 5 days. Is there a way we can get the tracking information from these deliveries?
The already live web applications from the existing system, will be behaviour post the domain switch to new instance IP address? (Note: we will maintain the same domain and internal name of the web applications.)
Please advise.