Hi team,
I have a strange issue happening in Message Center. Email is not delivered for a particular template (one template only) to my official email ID, but the email is delivered to gmail ID. For all other templates I receive emails to my official ID, so I think it is not a blacklist issue. I'm explaining in detail below.

When I Trigger a SOAP call for Copy of RTCP PM34 English template, particularly to my official ID, I don't receive email whereas I receive it for gmail ID. For other templates, say Spanish/POC I receive emails to my official ID as well as all other ID's.
Can you please help.
Regards,
Priyanka