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SOLVED

Making sure an email is received only once

ioaanna
Level 1
Level 1

Hi 👋

I have an automated workflow that is triggered daily and queries the same recipient list. Based on their updated activity they receive one out of three emails. In a scenario where the recipient's activity doesn't change how do I make sure this person doesn't receive the same email as the previous day?

Thanks so much in advance!

1 Accepted Solution
Manoj_Kumar_
Correct answer by
Community Advisor
Community Advisor

Hello @ioaanna 

 

You can add a split activity before the delivery to check if they have already received the same email or not.

 

The condition in the split will look something like this.

Delivery logs exists such as 

deliveryCode =  deliveryCode of your delivery

or delivery label - delivery label of your delivery.

 

Let me know if this make sense.

 

View solution in original post

2 Replies
Manoj_Kumar_
Correct answer by
Community Advisor
Community Advisor

Hello @ioaanna 

 

You can add a split activity before the delivery to check if they have already received the same email or not.

 

The condition in the split will look something like this.

Delivery logs exists such as 

deliveryCode =  deliveryCode of your delivery

or delivery label - delivery label of your delivery.

 

Let me know if this make sense.

 

View solution in original post