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List-Unsubscribe for specific information service

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08-07-2019

Hi

Is it possible to generate List-Unsubscribe headers that unsubscribe the user from a specific (information) service?

The documentation is currently a little vague on what actually happens when a recipient uses the list-unsubscribe functionality.

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wodnicki
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11-07-2019

Hi,

Use http form of list-unsubscribe, pointing at a parameterized web page that can feed unsubs back to Campaign (or use Campaign web apps).

NB recipients likely won't expect to continue receiving automated email after pressing 'unsubscribe', with adverse effect on your sender reputation.

Thanks,

-Jon

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25-07-2019

Sure, that makes sense.

Does AC not allow for any customization of the inMail processing? E.g. execution of additional technical workflows.