Issue with S3 bucket outside US

Ravish_Patel

16-07-2019

Hello,

We are using Adobe Campaign Classic v7. We have to export files and send it to S3 buckets. Due to data residency requirement, the S3 bucket has to be in Canada. Currently the ACC instance is in Canada aswell. The S3 integration works for US buckets but when we try the buckets in Canada, it doesnot work. It gives error bad request with error code of 400. We validated that the access works for the keys using aws-cli. Below is the debug log for the file transfer activity. We have tested for 3 US regions and it works for US but Canada regions do not work with error of bad request.

07/16/2019 5:32:44 PM CRL-290162 AWS Error 400 while requesting to upload the query

07/16/2019 5:32:44 PM CRL-290003 Upload error in cURL

07/16/2019 5:32:44 PM * SSLv3, TLS alert, Client hello (1):

07/16/2019 5:32:44 PM * Closing connection 0

07/16/2019 5:32:44 PM <

07/16/2019 5:32:44 PM < Server: AmazonS3

07/16/2019 5:32:44 PM * Server AmazonS3 is not blacklisted

07/16/2019 5:32:44 PM < Connection: close

07/16/2019 5:32:44 PM < Date: Tue, 16 Jul 2019 15:32:44 GMT

07/16/2019 5:32:44 PM < Transfer-Encoding: chunked

07/16/2019 5:32:44 PM < Content-Type: application/xml

07/16/2019 5:32:44 PM < x-amz-region: ca-central-1

07/16/2019 5:32:44 PM < x-amz-id-2: 9sTRgYcPljp9bM+zquwWIklxGj0QEun61+xuqGWnMAqm3JdPF5M8EyrQ6fbURThIWV8eORNanMk=

07/16/2019 5:32:44 PM < x-amz-request-id: 97CF66974C02127B

07/16/2019 5:32:44 PM < HTTP/1.1 400 Bad Request

07/16/2019 5:32:44 PM SROO5CLXBYDTHN43:zQn6L506Jvikvwc1fLFeB3hNLmU= Content-Length: 0

07/16/2019 5:32:44 PM > POST /poc_s3_services_20190716173244.csv?uploads HTTP/1.1 Accept: */* Host: accpocs3canada.s3.ca-central-1.amazonaws.com Content-Type: application/x-www-form-urlencoded;charset=UTF-8 x-amz-date:Tue, 16 Jul 2019 15:32:44 GMT Authorization: AWS AKIA

07/16/2019 5:32:44 PM *   SSL certificate verify ok.

07/16/2019 5:32:44 PM *   issuer: C=US; O=DigiCert Inc; OU=www.digicert.com; CN=DigiCert Baltimore CA-2 G2

07/16/2019 5:32:44 PM *   expire date: 2020-07-10 12:00:00 GMT

07/16/2019 5:32:44 PM *   start date: 2019-03-19 00:00:00 GMT

07/16/2019 5:32:44 PM *   subject: C=US; ST=Washington; L=Seattle; O=Amazon.com, Inc.; CN=*.s3.ca-central-1.amazonaws.com

07/16/2019 5:32:44 PM * Server certificate:

07/16/2019 5:32:44 PM * SSL connection using TLSv1.2 / ECDHE-RSA-AES128-GCM-SHA256

07/16/2019 5:32:44 PM * SSLv3, TLS handshake, Finished (20):

07/16/2019 5:32:44 PM * SSLv3, TLS change cipher, Client hello (1):

07/16/2019 5:32:44 PM * SSLv3, TLS handshake, Finished (20):

07/16/2019 5:32:44 PM * SSLv3, TLS change cipher, Client hello (1):

07/16/2019 5:32:44 PM * SSLv3, TLS handshake, Client key exchange (16):

07/16/2019 5:32:44 PM * SSLv3, TLS handshake, Server finished (14):

07/16/2019 5:32:44 PM * SSLv3, TLS handshake, Server key exchange (12):

07/16/2019 5:32:44 PM * SSLv3, TLS handshake, CERT (11):

07/16/2019 5:32:44 PM * SSLv3, TLS handshake, Server hello (2):

07/16/2019 5:32:44 PM * SSLv3, TLS handshake, Client hello (1):

07/16/2019 5:32:44 PM *   CAfile: none   CApath: /etc/ssl/certs

07/16/2019 5:32:44 PM * successfully set certificate verify locations:

07/16/2019 5:32:44 PM * Connected to accpocs3canada.s3.ca-central-1.amazonaws.com (52.95.146.24) port 443 (#0)

07/16/2019 5:32:44 PM *   Trying 52.95.146.24...

07/16/2019 5:32:44 PM * Hostname was NOT found in DNS cache

07/16/2019 5:32:44 PM Starting transfer of '/usr/local/neolane/nl6/var/xxxx_mkt_stage1/export/poc_s3_services_20190716173244.csv' to 'https://accpocs3canada.s3.ca-central-1.amazonaws.com/poc_s3_services_20190716173244.csv'

07/16/2019 5:32:44 PM 1 file(s) to transfer

Accepted Solutions (0)

Answers (0)