Incorrect prefix 0 is getting added to mobile number field for recipient | Community

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Incorrect prefix 0 is getting added to mobile number field for recipient

Forum|Forum|5 years ago
October 29, 2020
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Incorrect prefix is getting added to mobile number. Adobe Campaign recipient schema is adding 0 automatically in mobile number field. I added my number as 4077659928 but the moment I went to other field or save on recipient it changed the formatting and added 0 in front. In Lower env , I see it adds +1 which is correct .....

refer screen shot below, Let me know if anyone have faced this issue before

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Best answer by Milan_Vucetic

Hi @prasanna_soni

you may add attribute dataPolicy="none" to your Mobile Phone field in extended Recipient schema.

Regards,

MIlan

Milan_VuceticAccepted solution

Level 9

Hi @prasanna_soni

you may add attribute dataPolicy="none" to your Mobile Phone field in extended Recipient schema.

Regards,

MIlan

Community Manager

Community Manager

Hi @prasanna_soni,

Were you able to resolve this query with the given solution or do you still need help? Do let us know.

Thanks!

Sukrity Wadhwa