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jayakrishnant75
jayakrishnant75
Level 2
January 7, 2020
Solved

Inbox rendering Icon missing in Delivery Template

  • January 7, 2020
  • 1 reply
  • 4160 views

Hello everyone,

 

We have created a litmus account and Imported Inbox rendering package as well in our adobe campaign classic on-premise instance (version - 8850).

We completed the necessary configuration and able to send proof without error ('Analyze' button).

But the Inbox rendering Icon missing in Delivery Template and please refer the screenshot below.Please guide me to fix the same.

 

 

Regards

JK

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Best answer by Jonathon_wodnicki

Hi,

 

Install the deliverability package.

 

Thanks,

-Jon

1 reply

Jonathon_wodnicki
Community Advisor
Jonathon_wodnickiCommunity AdvisorAccepted solution
Community Advisor
January 8, 2020

Hi,

 

Install the deliverability package.

 

Thanks,

-Jon

    jayakrishnant75
    jayakrishnant75Author
    Level 2
    January 9, 2020

    Hi

    On the top bar of the delivery, the Inbox rendering button is available and i can perform send proof without error ('Analyze' button option). So i think the package installed correctly and verified the same in package section.

    Here issue is the option (highlighted) not available like below screenshot.

     

    Regards

    JK

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