images(xtk:image) not reflecting in web application

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muralipraveenr1

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muralipraveenr1

muralipraveenr1

24-04-2019

Hello,

our use case is to have our own logo instead of OOTB logo in the unsubscription form.

We have imported a new image into Administration/images folder

then we gave this image as logo (namespace:name) in one of the form rendering template.

Issue is this image is not reflecting in the web application, please refer the below snap

1739065_pastedImage_0.png

do we need to publish this images after importing/changing?

thanks in advance

Accepted Solutions (1)

Accepted Solutions (1)

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Adhiyan

Employee

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Adhiyan

Employee

Adhiyan
Employee

24-04-2019

Hello Murali,

It won't work if you publish the image. We had couple of issues like this before and the only way to change the image in the form template is to upload it on the server physically.

You need to copy the image you are using to the directory :

\datakit\xtk\eng\img

\datakit\nms\eng\img

or

\datakit\xtk\fra\img on the app server

\datakit\nms\eng\img

and then use it with the namespace : name in the form template and it would work.

You can upload it to the xtk or nms folder in the app server in

Answers (3)

Answers (3)

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wodnicki

MVP

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wodnicki

MVP

wodnicki
MVP

24-04-2019

Hi,

Use 'public resources', not 'images'.

Thanks,

-Jon

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Venu_Reddy

MVP

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Venu_Reddy

MVP

Venu_Reddy
MVP

24-04-2019

I presume yes. Publish the image and try it again.

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muralipraveenr1

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muralipraveenr1

muralipraveenr1

24-04-2019

thanks,

can ypu please guide us how to publish the image