How to turn off delivery retry

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bhjeong

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bhjeong

bhjeong

16-12-2020

Hi All

 

Is it possible to turn off delivery retry?

We are sending SMS messages using Recurring delivery activity.

The activity's default configuration allows five retries at one-hour intervals, followed by one retry per day for four days. 

But we should not send SMS messages 9PM - 8AM.

So we want to turn off delivery retry.

Because soft or Ignored error messages can be sent to our recipients on 9PM - 8AM by retry rule

 

Thanks

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ananya_kuthiala

Employee

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ananya_kuthiala

Employee

ananya_kuthiala
Employee

17-12-2020

Hi @bhjeong 

 

I do not think ACC has such functionality out of the box but it could be possible if sms vendor can stop sending sms between 9PM - 8AM.

 

 

 

Regards,

Ananya Kuthiala