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SOLVED

how to stop spam email from IP 130.248.176.196 ?

user05430
Level 1
Level 1

I had received severals unwanted emails from your servers!

 

See this one:

 

ID  <AC700000001691D099017EC7FC7luiza_mkt_prod1@adobe-campaign.com>

18 december 2021 10:01pm

from: Magalu <emailcenter@crm.magalu.com> Usando nlserver, Build 7.0.0.10622

to: sandreano@gmail.com

SPF: PASS  IP 130.248.176.194

DKIM: 'PASS'  crm.magalu.com

DMARC: 'PASS'

https://luiza-mkt-prod1-t.adobe-campaign.com/r/?id=h1691d0990,17ec7fc7,17ec7fcb

 

The unsubscribe link don't work!

1 Accepted Solution
David__Garcia
Correct answer by
Employee
Employee

This is indeed an adobe campaign instance, you can add emailcenter@crm.magalu.com on your email provider blacklist.

 

Also, there must be an opt-out flag in the bottom of your email? search for it, which updates adobe campaign and you will be automatically excluded from further marketing campaigns.

 

You must have interacted with this website (https://www.magazineluiza.com.br) for them to acquire your email/details information, do you have an accont with them? send out an email to their support team and ask to get your email/account removed or blacklisted from their end.

View solution in original post

1 Reply
David__Garcia
Correct answer by
Employee
Employee

This is indeed an adobe campaign instance, you can add emailcenter@crm.magalu.com on your email provider blacklist.

 

Also, there must be an opt-out flag in the bottom of your email? search for it, which updates adobe campaign and you will be automatically excluded from further marketing campaigns.

 

You must have interacted with this website (https://www.magazineluiza.com.br) for them to acquire your email/details information, do you have an accont with them? send out an email to their support team and ask to get your email/account removed or blacklisted from their end.