Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

How to see reasons of exclusions?

Avatar

Avatar
Validate 1
Level 3
mustafau3722362
Level 3

Likes

17 likes

Total Posts

27 posts

Correct Reply

1 solution
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile

Avatar
Validate 1
Level 3
mustafau3722362
Level 3

Likes

17 likes

Total Posts

27 posts

Correct Reply

1 solution
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile
mustafau3722362
Level 3

02-08-2019

Hi, where can we find and see the list of reasons for exclusions?

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Validate 1
MVP
kapilKochar
MVP

Likes

128 likes

Total Posts

140 posts

Correct Reply

43 solutions
Top badges earned
Validate 1
Contributor
Give Back 10
Give Back 5
Give Back 3
View profile

Avatar
Validate 1
MVP
kapilKochar
MVP

Likes

128 likes

Total Posts

140 posts

Correct Reply

43 solutions
Top badges earned
Validate 1
Contributor
Give Back 10
Give Back 5
Give Back 3
View profile
kapilKochar
MVP

04-08-2019

Hi ,

Please check below mentioned schema for details regarding exclusions.

Recipient exclusion log (nms:excludeLogRcp)

Below are the list :

  <enumeration basetype="byte" name="failureReason">

    <value label="Not defined" name="Undefined" value="0"/>

    <value label="User unknown" name="UnknownUser" value="1"/>

    <value label="Invalid domain" name="InvalidDomain" value="2"/>

    <value label="Unreachable" name="Unreachable" value="3"/>

    <value label="Account disabled" name="Disabled" value="4"/>

    <value label="Mailbox full" name="MailboxFull" value="5"/>

    <value label="Not connected" name="NotConnected" value="6"/>

    <value label="Refused" name="Refused" value="20"/>

    <value desc="Error ignored since address is whitelisted" label="Error ignored"

           name="ErrorIgnored" value="25"/>

    <value desc="The recipient address is not specified" label="Address not specified"

           name="AddressUndefined" value="7"/>

    <value desc="The recipient was blacklisted when the delivery was performed" label="Blacklisted address"

           name="Blacklisted" value="8"/>

    <value desc="The recipient address was in quarantine when the delivery was performed"

           label="Address in quarantine" name="Quarantine" value="9"/>

    <value desc="The address of the recipient is already referenced for this delivery"

           label="Double" name="Duplicate" value="10"/>

    <value desc="Recipient has been excluded by a typology rule of type 'SQL'" label="Excluded by a SQL rule"

           name="TypologyRule" value="11"/>

    <value desc="Recipient has been excluded by an 'arbitration' typology rule" label="Excluded after arbitration"

           name="BusinessRanking" value="12"/>

    <value desc="A personalization script has canceled delivery of this message"

           label="Delivery canceled" name="Cancelled" value="13"/>

    <value desc="The postal address quality rating is too low" label="Bad-quality address"

           name="Quality" value="14"/>

    <value desc="The postal address has not been qualified" label="Unqualified address"

           name="Unchecked" value="15"/>

    <value desc="The recipient was excluded as not eligible for the offers in the delivery outline"

           label="Not eligible for the offers" name="OfferMissing" value="16"/>

    <value desc="The recipient was excluded because the maximum delivery size was reached"

           label="Target limited in size" name="OverDeliveryLimit" value="17"/>

    <value desc="The address is part of the control group" label="Control address"

           name="ControlGroup" value="127"/>

  </enumeration>

Answers (0)